ARDENT

Support

Last updated : 2026-09-12

A question, a bug, a request about your data: one address, and an answer written by a human.

Write to us

contact@getardent.app — it is the only address, and it is read. Include your iPhone model and the app version (Profile tab, at the bottom): it saves a round trip.

Delete my account

Profile tab, then “Delete my account”. Deletion is immediate and permanent, and it erases everything — our servers and your phone. Nothing to ask us for.

Cancel my subscription

Subscriptions are managed by Apple, and we have no access to them. iPhone Settings → your name → Subscriptions → ARDENT → Cancel. Access stays open until the end of the period already paid for.

I lost my progress

If you had not attached an email address to your account, progress was tied to that install and cannot be recovered — that is the trade-off of an anonymous account, which asks for neither email nor password to start.

If you had attached an address, write to us: we will find the account.

A challenge looks badly worded, or out of place

Write to us quoting the exact text. The catalogue is reviewed regularly, and a badly worded challenge is fixed for everyone without an app update.

This document is written in plain language. Where it conflicts with a legal obligation, the law applies.