Support
Last updated : 2026-09-12
A question, a bug, a request about your data: one address, and an answer written by a human.
Write to us
contact@getardent.app — it is the only address, and it is read. Include your iPhone model and the app version (Profile tab, at the bottom): it saves a round trip.
Delete my account
Profile tab, then “Delete my account”. Deletion is immediate and permanent, and it erases everything — our servers and your phone. Nothing to ask us for.
Cancel my subscription
Subscriptions are managed by Apple, and we have no access to them. iPhone Settings → your name → Subscriptions → ARDENT → Cancel. Access stays open until the end of the period already paid for.
I lost my progress
If you had not attached an email address to your account, progress was tied to that install and cannot be recovered — that is the trade-off of an anonymous account, which asks for neither email nor password to start.
If you had attached an address, write to us: we will find the account.
A challenge looks badly worded, or out of place
Write to us quoting the exact text. The catalogue is reviewed regularly, and a badly worded challenge is fixed for everyone without an app update.
This document is written in plain language. Where it conflicts with a legal obligation, the law applies.